ArtificialIntelligence and Chatbots are changing the way businesses engage withcustomers. They are already being used to automatically answer frequently askedquestions, as well as automate the selling of goods and services via messagingplatforms such as Facebook Messenger 24 hours a day, 7 days a week. Thesebenefits, among others, are the reason behind their rapid adoption. Accordingto a recent Oracle survey, 80% of businesses are either planning to or alreadysee themselves using chatbots by 2020.
While top enterprisesare already making strides in creating chatbots, Philippine small andmedium-sized businesses or SMBs may find it challenging to do the same astraditional chatbot development needs a lot of resources for development, AItraining, and deployment among others.
To help SMBs betterautomate their business processes, ChatbotPH recently launched BotMarketPH, amarketplace for ready-to-use chatbot templates during the Techtonic Summit2018 at the SMX Convention Center, Mall of Asia.
BotMarketPH lets SMBsbuild and deploy their very own chatbot without the need to code. All they needto do is select from a variety of ready-to-use templates available, customizeit for their business, and link it to their Facebook page. The availabletemplates are specially-designed to fully-automate important business functionsof their business. Currently, it has chatbot templates for events management,retail, laundry services, and gyms among others.
On top of templates,BotMarketPH also offers additional services to make it easier for customers tohave the right chatbot for their business. BotMarket can customize the bot ontheir behalf, integrate it to existing business systems, and even regularlytrain the chatbot to improve its AI.
“Chatbot Philippinesdeveloped BotMarket with the Filipino SMBs in mind. Being a start-up ourselves,we also want to help local businesses gain access to new technology that canhelp them automate rudimentary tasks at an affordable cost.” – Ron Baetiong,Chatbot Philippines CEO and Founder
SMBs can now try outtemplate demo chatbots and purchase a ready-to-use template at botmarket.ph orhttp://m.me/botmarketph for as low as P5,000.
Edited by Cora Llamas